Terms and Conditions
Terms and Conditions
Last Updated: January 4, 2025
1. Introduction and Acceptance
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and our promotional platform ("Platform," "we," "us," or "our") governing your access to and use of our services, including participation in promotions, contests, and rewards programs.
By accessing our Platform or participating in any promotion, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any additional guidelines, rules, or future modifications. If you do not agree with any part of these Terms, you must not use our Platform or participate in our promotions.
We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Platform following any changes constitutes your acceptance of the modified Terms. It is your responsibility to review these Terms periodically for updates.
2. User Registration and Account Security
2.1. To participate in promotions, you must create an account by providing accurate and complete information, including but not limited to your name, email address, phone number, and any other required details. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.2. Account Requirements:
You must maintain accurate and up-to-date account information at all times. Any changes to your contact information, including email address and phone number, must be promptly updated in your account settings. Your email address must be verified through our verification process to participate in promotions. Your account may be secured with a PIN code for additional security, and you are responsible for maintaining its confidentiality.
2.3. Account Restrictions:
You may not create multiple accounts or transfer your account to another person. We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity. Accounts may be deactivated after prolonged periods of inactivity or for violation of our terms.
3. User Eligibility and Participation
3.1. Basic Eligibility Requirements:
To be eligible for participation in promotions, you must: (a) be of legal age in your jurisdiction; (b) have a verified account in good standing; (c) comply with any geographic restrictions specified in promotion rules; (d) meet any additional eligibility criteria specified for individual promotions; and (e) not be an employee, contractor, or immediate family member of our Platform or promotion partners, unless explicitly permitted.
3.2. Verification Process:
We may require additional verification of your identity, age, or eligibility at any time. This may include providing government-issued identification, proof of address, or other documentation. Failure to provide requested verification materials may result in disqualification from promotions or account suspension.
3.3. Participation Rules:
Your participation must comply with all applicable laws and regulations. You may not use automated systems, bots, scripts, or other technological means to participate in promotions. Multiple entries, where not explicitly permitted, will result in disqualification. You must not attempt to manipulate or influence the outcome of any promotion through fraudulent means.
4. Promotion Types and Rules
4.1. Types of Promotions:
Our Platform offers various types of promotions, each with specific rules and requirements:
a) Discount Promotions: Offer reduced prices on specific products or services, subject to maximum redemption limits and validity periods.
b) Cashback Promotions: Provide monetary returns on qualifying purchases, with specified minimum transaction amounts and processing timeframes.
c) Buy-One-Get-One (BOGO) Promotions: Offer complementary items or services with qualifying purchases, subject to availability and specified conditions.
d) Gift Promotions: Provide complimentary items or services, subject to eligibility requirements and claim periods.
e) Contests: Competitive promotions with specified entry requirements, judging criteria, and prize structures.
f) Loyalty Programs: Ongoing rewards systems with point accumulation, tier benefits, and redemption rules.
4.2. Promotion Period and Timing:
Each promotion has specific start and end dates. All times are based on the specified time zone in the promotion details. Participation is only valid during the stated promotion period. Late entries or claims will not be accepted. We reserve the right to extend or shorten promotion periods with appropriate notice.
4.3. Location-Based Requirements:
Certain promotions may be restricted to specific geographic locations or venues. Participation requires presence at or proximity to specified locations, verified through location data where applicable. Users must comply with all local laws and regulations governing promotions in their jurisdiction.
5. Winner Selection and Prize Distribution
5.1. Selection Methods:
Winners may be selected through various methods, including random selection, judging criteria, or automated systems. The specific selection method will be detailed in each promotion's rules. All selection decisions are final and binding. Winners will be notified through their registered contact information and may be publicly announced as permitted by law.
5.2. Winner Verification:
Selected winners must complete a verification process before prize claim confirmation. This may include identity verification, eligibility confirmation, and compliance review. Alternate winners may be selected if initial winners fail to complete verification or are disqualified.
5.3. Prize Claims:
Winners must claim prizes within specified timeframes using provided claim codes or procedures. Unclaimed prizes may be forfeited and redistributed. Prize claims require verification of winner status and may be subject to additional terms. Winners are responsible for any taxes or fees associated with prize acceptance.
5.4. Prize Distribution:
Prizes will be distributed according to the specified method in promotion rules. Processing times for monetary prizes may vary based on payment systems and verification requirements. Physical prizes will be delivered to verified addresses. Digital prizes will be transmitted to verified accounts or email addresses.
6. Disqualification and Enforcement
6.1. Grounds for Disqualification:
Participants may be disqualified for: (a) providing false or misleading information; (b) violating any terms, conditions, or rules; (c) engaging in fraudulent or suspicious activity; (d) attempting to manipulate promotion outcomes; (e) harassing other participants or staff; (f) failing to meet verification requirements; or (g) violating applicable laws or regulations.
6.2. Enforcement Actions:
We may take various enforcement actions, including: warning notices, temporary suspension, permanent account termination, promotion disqualification, prize forfeiture, and legal action where warranted. Enforcement decisions are made at our sole discretion based on available evidence and severity of violations.
6.3. Appeals Process:
Disqualified participants may appeal decisions through our specified appeals process. Appeals must be submitted within stated timeframes and include supporting documentation. Appeal decisions are final and binding.
7. Privacy and Data Usage
7.1. Data Collection and Usage:
We collect and process personal information in accordance with our Privacy Policy. Participation data, including but not limited to participation history, location data, transaction records, and communication logs, is collected and stored for promotion administration, fraud prevention, and service improvement.
7.2. Winner Information:
Winners acknowledge that their names and participation details may be published for promotional purposes. Winners may be required to participate in reasonable publicity activities. Personal information may be shared with promotion partners and service providers as necessary for prize fulfillment.
7.3. Data Security:
We implement appropriate technical and organizational measures to protect your personal information. However, no data transmission or storage system is completely secure. You acknowledge these inherent risks when providing personal information.
8. Limitation of Liability
8.1. General Limitations:
To the maximum extent permitted by law, we and our partners shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from participation in promotions or use of our Platform. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.
8.2. Technical Issues:
We are not responsible for: (a) technical failures of any kind; (b) electronic or human errors in the administration of promotions; (c) late, lost, or undeliverable communications or prizes; (d) third-party service provider failures; or (e) any injury or damage resulting from participation.
8.3. Force Majeure:
We reserve the right to modify, suspend, or terminate promotions due to events beyond our reasonable control, including but not limited to natural disasters, war, civil unrest, pandemic, or changes in applicable laws.